From absence management to HRIT: A Webster Buchanan survey

In a survey of 100 HR directors and managers in the UK, carried out by Webster Buchanan Research in association with Computers in Personnel, we examined a broad range of people management issues, from absence management to investment in software and services. Some of the findings include:

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Talent Acquisition

Endemic talent shortages, challenging economic conditions, the rapid growth of web-based recruiting and opportunities in social media are combining to bring about significant change in the way organisations go about recruiting. From adopting techniques used by sales and marketing teams to assessing the business case for investment in web and other technologies, HR managers face a wide range of issues as they look to build an effective talent acquisition strategy.

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Absence management

While there's growing recognition across the private and public sectors of the huge costs associated with sickness absence, some of the basic steps for managing it are still poorly handled. Even as high-performing organisations develop comprehensive absence strategies - from long-term preventative measures to effective intervention procedures - many other organisations are prevented from following suit by rudimentary operational shortcomings. 

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Balancing cost and service quality in payroll

With payroll departments under relentless pressure to cut costs and improve efficiency, this Briefing Paper examines what options are open to organisations looking to make both short-term and long-term improvements. Focusing on the difficult balance between reducing costs and maintaining service quality, it argues that organisations should weigh up a combination of strategic and tactical steps. In particular, the Paper argues that:

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