Terms & Conditions

The terms and conditions below govern all content, products and services provided through this website by Webster Buchanan Research Ltd (United Kingdom) and its subsidiaries Webster Buchanan Research Inc (United States) and Webster Buchanan Research Pte Ltd (Singapore), collectively referred to as 'Webster Buchanan', and by Webster Buchanan's affiliates. These terms also govern membership of Webster Buchanan's Global Payroll Research Network.

1. Privacy and use of data
Your right to privacy and the security of your personal and financial data is of paramount importance to Webster Buchanan.

All personal information provided to Webster Buchanan is treated in the strictest confidence under the terms of the UK Data Protection Act 1998 and any relevant subsequent legislation. Data is stored on servers in the United Kingdom and United States by reputable third party hosting companies and appropriate technical and organizational measures have been taken to prevent unauthorized or unlawful processing and disclosure of personal data. In addition, certain data is stored on servers in Australia for the sole purpose of managing communications to members, and appropriate technical and organizational measures have been taken to prevent unauthorized or unlawful processing and disclosure.

If you use our online payment service at Webster Buchanan’s store, once you complete the preliminary steps of the ordering process, your transaction will be managed by a third party payment partner, Paypal, using their secure online payment facilities. We do not store credit card details.

We will not disclose your name, company details, email address, or any other personal information to other third parties except:

  • To our professional advisers for the purpose of obtaining professional advice
  • To third party partner(s) who manage our website and associated activities under the terms of a confidentiality agreement
  • If you purchase products or services on this site, to our third party payment and accounting service providers for the sole purpose of collecting and processing payment.
  • To a purchaser in the event of a sale of the whole or a relevant part of our business
  • Where required to satisfy any applicable law, regulation, legal process or governmental request

We will use your email address to send you email updates from Webster Buchanan regarding newly-published content and other related news, including details of events and research reports, that we believe will be of interest to you.

2. Maintaining password and account confidentiality
You are responsible for creating a secure password when you initially register at the site, and for maintaining the confidentiality of your password to protect your personal details and prevent unauthorised access to the site. If you believe that your password has become compromised you must contact us as soon as possible and (subject to security checks) we will change your password. We will not be responsible to you if there is unauthorised access to your subscription details as a result of your password becoming compromised.

You agree to notify us immediately of any unauthorised use of your account or any other breach of security.

3. Use of Research Reports
This website may from time-to-time make available to you both Complimentary (free) and Paid-for Research Reports, under the following terms:

3.1 Each Report, whether Complimentary or Paid-for, is made available solely and exclusively for your own use. Distribution of any Report to any other individual, including employees of your organization and professional advisors, is strictly prohibited without the prior written permission of Webster Buchanan. If you wish to distribute any Report to named individuals within your organization please contact us - in some instances this may require a group license.

3.2 If you purchase a Paid-for Report, you will be given access to a PDF version of the Report to download or print out within one business day of your purchase. 

3.3 If you are not satisfied that your purchase meets yout business requirements, we offer a 24-hour refund policy up to the full value of the report. Simply contact us within 24 hours of the time that we emailed the PDF version of the Report to you - or in the case of downloadable PDF Reports, within 24 hours of the the time you were given access to the Report - and confirm that you have destroyed the PDF version of the Report without distributing it to any third party, and that no print or electronic copies of the report have been made. We will refund the full value of your booking (subject to currency fluctuations).

3.4  In downloading or purchasing any Complimentary or Paid-for Research Reports, you agree to all of the Terms and Conditions described herein, including but not limited to Privacy and use of data (Section 1), Maintaining password and account confidentiality (Section 2), Intellectual Property (Section 6), Disclaimer (Section 7), Warranty & Indemnity (Section 8) and General Provisions (Section 11).

4. Web seminars
This website may from time-to-time host both Paid-for and Complimentary (free) Web Seminars under the following terms:

4.1 If you register for or pay for a live Web Seminar, you may allow a total of three people employed directly by your organization (including yourself) to listen in to the seminar with you, providing that they all use the same telephone dial-in and website log-in. It is not permissible to allow third parties (such as professional adviser and consultants) to listen to the Web Seminar.

4.2 If you register for a recorded Web Seminar, you may not pass on any weblinks or passwords that enable access to the recording to any other individuals or organizations.

4.3 By participating in any Complimentary or Paid-for Web Seminar, you agree to all of the Terms and Conditions described herein, including but not limited to Privacy and use of data (Section 1), Maintaining password and account confidentiality (Section 2), Intellectual Property (Section 6), Disclaimer (Section 7), Warranty & Indemnity (Section 8) and General Provisions (Section 11).

5. Membership of Webster Buchanan's Global Payroll Research Network
Webster Buchanan’s Global Payroll Research Network ("GPRN" or “the Network”) brings together senior international HR, finance and payroll professionals to share experiences, access research reports and enjoy other benefits made available by Webster Buchanan from time to time, under the following terms:

5.1 Webster Buchanan offers three levels of membership in accordance with these Terms & Conditions: Standard (complimentary), Executive and Vendor. The benefits of each level of membership are described here on our website.

5.2 Members may be given access to some or all GPRN Research Reports. GPRN Research Reports consist of reports developed specifically for members of the Network: these include commentary on issues in the global payroll market, as well as the findings of qualitative research studies carried out among small numbers of senior international payroll managers. Membership of the Network does not give you complimentary access to Webster Buchanan's Premium Research publications - which include Webster Buchanan's Global Payroll Vendor Review, our in-depth independent analysis of leading outsourcers - although some types of membership may offer discounts on the purchase price of these reports.

5.3 In return for these benefits, if you apply for Standard or Executive Membership you agree to make yourself available for a telephone interview with a Webster Buchanan research analyst at least two times per year to participate in a research project. Each interview will last approximately 45 minutes, and will be carried out anonymously unless you specifically agree in writing (by email) to be named. Information obtained from these interviews will be published, anonymously, in Webster Buchanan research reports.

5.4 During Network activities, Webster Buchanan and other members may be willing to disclose confidential, proprietary and valuable information relating to their business activities. The term “Confidential Information” means any and all information disclosed by Webster Buchanan and the members which is either identified as confidential or proprietary or should be reasonably understood to be confidential or proprietary. You agree as follows:

  • You shall not disclose any Confidential Information without the written consent of the disclosing party
  • This agreement imposes no obligation upon you with respect to Confidential Information which you can establish by legally sufficient evidence: (a) was previously and legally in your possession, or was rightfully known by you, without an obligation to maintain its confidentiality prior to receipt (b) is or becomes generally known to the public without violation of this agreement; (c) is obtained in good faith from a third party having the right to disclose it without an obligation of confidentiality; or (d) is independently developed without the use of or reference to the Confidential Information.
  • You may disclose Confidential Information in accordance with valid judicial or other governmental order, provided that you shall have given the disclosing Party reasonable notice and opportunity to object prior to such disclosure, will seek confidential treatment of the information disclosed and shall comply with any applicable protective order or equivalent.
  • You do not acquire any license rights, title or interest in the Confidential Information
  • With the exception of information that is the intellectual property of your company, Webster Buchanan may use information provided by you and other members during Network activities in a generic, anonymous form to generate content for its research reports and other business activities.

5.5 By participating in any Network activity, you agree that any information you disclose is disclosed entirely at your own risk, and in no event will Webster Buchanan, its affiliates, and its and their directors, officers, employees, agents, successors and assigns be liable for any breach of confidentiality regarding the information disclosed, or for any indirect, incidental, consequential, special, or exemplary damages of any nature or kind whatsoever, including but not limited to lost profits or other economic loss related thereto, even if Webster Buchanan was aware of such damages.

5.6 Membership of the Network is available only by invitation. Applications are assessed and approved or declined at the sole discretion of Webster Buchanan. Standard and Executive Membership is restricted to senior HR, payroll, finance and related professionals with responsibility for regional or global payroll, while Vendor Membership is available to global payroll service providers.

5.7 Your membership of the GPRN may be terminated by Webster Buchanan without notice at any time for any reason, including breach of these terms and conditions, at Webster Buchanan’s sole discretion. In the event that Webster Buchanan terminates your membership because of a breach of these terms and conditions, you agree that no refund will be made for any unexpired period of your membership.

5.8 By becoming a member of the Network, you agree to all of the Terms and Conditions described herein, including but not limited to Privacy and use of data (Section 1), Maintaining password and account confidentiality (Section 2), Use of Research Reports (Section 3), Intellectual Property (Section 6), Disclaimer (Section 7), Warranty & Indemnity (Section 8) and General Provisions (Section 11).

6. Intellectual Property
Webster Buchanan Research shall retain full ownership and control over all material and content created, published or broadcast by Webster Buchanan through or in connection with this website, including but not limited to Research Reports, blogs, articles, presentation slides, Web Seminars, methodologies and consulting tools. All right, title and interest in any and all content, material, text, designs, copyrights, trade secrets, and any other intellectual or industrial property created through or in connection with the website, including any audio, visual, electronic or digital components thereof, shall be Webster Buchanan's sole and exclusive property except to the reasonable extent that its use and disclosure is permitted under the terms of this agreement. The re-distribution, re-publication, or otherwise making available of material created, published or broadcast in the IPC to third parties without Webster Buchanan's prior written consent is prohibited.

7. Disclaimer
Webster Buchanan is not responsible for any errors or omissions in the information or content provided by Webster Buchanan through or in connection with this website, including but not limited to Research Reports, blogs, articles, presentation slides, Web Seminars, methodologies and consulting tools, or for the results obtained from the use of such information or content. You and your company assume the entire risk of the accuracy of such content and/or information.

Webster Buchanan is not responsible for information provided by or opinions expressed by any third parties through or in connection with this website, including but not limited to information provided and opinions expressed on forums and comment threads or in Research Reports, blogs, articles, presentation slides, Web Seminars, methodologies and consulting tools.

This information and content is provided on the strict understanding that Webster Buchanan is not engaged in rendering professional advice and services of any description. As such, it should not be used as a substitute for consultation with professional advisers.

All information is provided “as is,” with no guarantee of completeness, accuracy, timeliness, or of the results obtained from the use of this information and without warranty of any kind, express or implied, including but not limited to warranties of performance, merchantability and/or fitness for a particular purpose.

In no event will Webster Buchanan, its affiliates, and its and their directors, officers, employees, agents, successors and assigns, be liable to anyone for any decision made or action taken in reliance on information provided through or in connection with this website, including but not limited to Research Reports, blogs, articles, presentation slides, Web Seminars, methodologies and consulting tools, or for any indirect, incidental, consequential, special, or exemplary damages of any nature or kind whatsoever, including but not limited to lost profits or other economic loss related thereto, even if Webster Buchanan was aware of such damages.

8. Warranty and Indemnity
You represent and warrant that in contributing to or participating in any website activity you shall not: libel, slander or defame any third-party; publish, disclose or reveal any confidential or proprietary information of any third-party; violate or infringe any valid rights, including intellectual property rights, of any third-party.

You further represent and warrant that your involvement in any website activity will not violate any law or other governmental regulation, and will not violate any other agreement to which you are a party.

You shall indemnify and hold harmless Webster Buchanan, its affiliates, and its and their directors, officers, employees, agents, successors and assigns against any and all judgments, settlements, penalties, costs and expenses (including reasonable legal fees) paid or incurred in connection with claims by any third party which are attributable to a breach of any warranty or representation made or obligation undertaken by you under this Agreement.

9. Service interruptions and compatibility
Webster Buchanan cannot guarantee that use of the website will be compatible with all hardware and software which may be used by members or visitors to the site.

All services are provided on an “as available” basis. Webster Buchanan makes no warranties, express or implied under this agreement, including without limitation that any online services and materials will be complete or free from errors or free from service interruptions whether caused by website downtime or for any other reason.

10. Admission to the website
10.1 Access to the website is on an invitation-only basis, and Webster Buchanan reserves the right to refuse admission to any individual or organization at its sole discretion.

10.2 We reserve the right at all times to monitor your use of the website to ensure compliance with these terms and conditions. We also reserve the right to monitor, review, retain and/or disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.

11. General Provisions

11.1 Entire Agreement.
This Agreement constitutes the entire agreement between the parties and supersedes all other agreements, promises, representations and negotiations, whether written or oral, between the parties regarding the subject matter of the Agreement. All modifications to this Agreement, and waivers thereof, shall be in writing and signed by both parties.

10.2 Governing Law.
This Agreement shall be governed by and construed under the laws of England. The parties hereto agree that jurisdiction and venue for all actions arising from this Agreement shall be London, England, and you agree to submit to such jurisdiction.

10.3 Legal Fees
In any action hereunder, the prevailing party shall be awarded its reasonable attorneys' fees and costs.

10.4 Severability
If one section or part of this Agreement is found to be void or unenforceable, it shall not alter the legality or effect of the remaining sections of this Agreement.

10.5 Termination
The clauses in this Agreement which expressly or impliedly have effect after termination of this Agreement will continue to be enforceable notwithstanding termination.

 

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